Mark

An example of the difference Dwell makes to people's lives and how we work in partnership with other organisations.
Mark had been living in one of our group houses for several years and had long battled with alcohol addiction. When we closed the house, we had to find Mark a new home.

Dwell wanted to remain his landlord so that we could continue to support him. Prior to the move, Mark had no external support and we were concerned about how he would manage the move.

Dwell used this opportunity to raise concerns about Mark’s physical well-being because of his alcohol addiction. We instigated a joined-up working approach by engaging with Capital Coast District Health Board’s Te Ara Pai services. They began to work with Mark and Dwell’s Housing Officer Liz, to assess what external support he would need.

Mark was referred to Community Alcohol and Drug Services and began to receive support from a care manager in that team. He was also assigned a navigator. The care manager, navigator and Liz worked closely together to achieve the best outcome for Matt as he transitioned into his new Dwell-managed flat and this support and monitoring continued in the months that followed.

After some time the team recognised and supported a move towards further intervention for Mark. He was referred and subsequently went into a rehabilitation programme for six months of intensive treatment for his alcohol addiction